Privacy Policy
Last updated: July 28, 2026
1. Information We Collect
We collect information you provide directly to us when you log in, submit reviews, or contact us for support. This may include:
- Name and email address
- School/university affiliation
- Review content and ratings
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Display your reviews and ratings
- Send you technical notices and support messages
- Respond to your comments and questions
- Detect and prevent fraud and abuse
- Send you promotional, marketing, or other informational communications
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With your consent or at your direction
- With service providers who assist in our operations
- To comply with legal obligations
- To protect the rights and safety of OffCampusReview and our users
4. Text Message (SMS) Communications
Landlords may opt in to receive text message notifications about activity on their own properties, such as new reviews, new rental inquiries, verification status updates, and claim approvals. Opting in requires both an explicit consent checkbox and a one-time code sent to the mobile number to confirm ownership of the device. Text notifications are off by default, and we do not send marketing or promotional content by text.
Mobile information will never be shared with or sold to third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent records are not shared with any third party except the messaging provider that delivers these messages on our behalf.
Message and data rates may apply, and message frequency varies. Reply STOP to any message to opt out, or HELP for help. You can also turn text notifications off at any time in your account's notification settings.
5. Anonymous Reviews
When you post a review, your name and identifying information will not be displayed publicly, as all reviews are anonymous by default. However, we retain this information internally for verification and moderation purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Request deletion of your account and data
- Opt-out of marketing communications
- Request a copy of your data
8. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@offcampusreview.com